Prescriptions
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
There are a number of ways you can order repeat medication.
Call us
We have a dedicated phone line to order medication. Please call us on 01952 586616 and select Option 2.
The prescription line is open between 10am - 12pm and 2pm - 4pm.
Email us
Email us at stw.courtstreet.prescriptions@nhs.net
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Include your name, date of birth, NHS number (if known) and address. Include the name of all medications and dosages.
NHS App
Online services like the NHS App or Patient Access are a great way to order repeat prescriptions.
At the surgery
Pop into the surgery and speak to a member of our reception team. Alternatively, we have a small post box at the reception door which you can post prescription requests in. Please ensure you print your full name, DOB and address, as well as the medication and dosage you require.
Nominate a pharmacy
When you order a prescription, you can have your prescription sent electronically to a pharmacy of your choice. This is called a nomination.
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Once you nominate a pharmacy:
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you will no longer need to collect paper prescriptions from your GP surgery
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your nominated pharmacy will receive your prescriptions until you change or remove your nomination
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any outstanding prescriptions you have ordered may still arrive at your current nominated pharmacy.
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You can nominate a high street pharmacy by using the NHS App or logging into the NHS website using a web browser. A high street pharmacy is where you collect your medicines in person. They may also deliver to your home.
Online-only pharmacies send your medicines in the post. To nominate an online-only pharmacy, you must register with the pharmacy through their website or contact them. It's not possible to nominate an online-only pharmacy in your NHS App.
Prescription fees
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS charges
Most adults in England have to pay prescription charges.
Some items are always free, including contraceptives and medicines prescribed for hospital inpatients.
The current prescription charge is £9.90 per item.
A prescription prepayment certificate (PPC) could save you money on NHS prescription costs:
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a 3-month PPC costs £32.05
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a 12-month PPC is £114.50
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a 12-month PPC for hormone replacement therapy (HRT) only is £19.80